Samantha Scott

Work Experience

Director | Student Accounts | Gonzaga University   
April 2022 – Present

• Manage a team of 6 professionals.

• Supervise the cash management process in the collection of all revenues.

• Directing all student account functions to ensure payments due the University are billed, collected, posted, deposited, and reconciled accurately and in a timely manner in compliance with state and federal regulations and University policy.

• Experience with Federal Title IV and state financial aid regulations.

Associate Director | Student Accounts | Gonzaga University
May 2021 – April 2022

• Directing all student account functions to ensure payments due the University are billed, collected, posted, deposited, and reconciled accurately and in a timely manner in compliance with state and federal regulations and University policy.

• Coordinated tuition payment plans for parents and students.

• Maintained eCommerce system related to billing and payment of student account charges.

Technical Analyst | Student Accounts | Gonzaga University
August 2017 – April 2021

• Training, maintenance and support for departmental systems and programs.

• Accounts receivable and student account collections.

• Maintain student refunding in accordance with federal and institutional regulations.

• Responsible for University withdrawals including computation of tuition, room and board adjustments.

• Monthly invoicing and preparation of 1098T tax statements for students.

Technology Coordinator | Student Accounts | Gonzaga University
June 2012 – August 2017

• Maintenance of office software and departmental training.

• Technical support for interfaces between Banner, CASHNet, Blackboard Transact and StarRez.

• Accounts receivable and student account collections.